People & Culture Officer

Founded in 2010 in The Netherlands, AnywhereNow is a global leader in Enterprise Dialogue Management, with a vision to ensure every employee and customer feels heard, understood, and valued. With around 240 employees worldwide, we partner with over 2,000 leading enterprises, including Mazda, the UN International Organization for Migration, Adecco Group, and the University of Cape Town, to deliver exceptional customer experiences through the power of Microsoft Teams and AI-driven insights. Our commitment to innovation, customer focus, and accountability drives our success.

The Opportunity

As our People & Culture Officer , you will manage global HR operations, with a primary focus on payroll processing across multiple regions, ensuring compliance with local laws and company policies. You will lead HR initiatives, such as performance management, annual salary reviews, and HR audits, while maintaining and optimizing our HRIS (Personio). Additionally, you will manage global onboarding and offboarding processes, oversee employee engagement efforts, and support the development of competitive compensation and benefits packages. This role is ideal for a proactive and detail-oriented HR professional who thrives in a fast-paced global environment and aligns with AnywhereNow’s core values.

What you'll be doing

• Serve as the primary point of contact for employees globally and manage the People & Culture inbox together. You will not do this alone, our People & Culture Business Partner and People & Culture Director are there to support as well! 

• Lead and manage key HR projects outlined in the annual HR calendar;

• Oversee global payroll processing, ensuring compliance with local laws, tax regulations, and company policies;

• Support and initiate global compensation and benefits initiatives to ensure competitiveness and equity;

• Maintain and optimize our HRIS (Personio), ensuring agile HR processes that enhance the employee journey (for example: leading implementations of new modules);

• Manage and improve the Employee Journey by amongst others owning the global onboarding and offboarding processes, ensuring seamless transitions;

• Lead and support HR audits to ensure compliance with legal requirements and company standards.

What we're looking for

We hire for competency as much as experience. You'll thrive here if you demonstrate: 

Action-oriented: The ability to act quickly and decisively, even in the face of uncertainty, to move projects forward and achieve business goals.

Proactiveness: The ability to anticipate and take initiative in addressing potential challenges or opportunities before they arise, demonstrating foresight and proactive problem-solving.

Customer centricity: the ability to provide high-quality service (to customers), including understanding their needs, solving problems, and responding to feedback.

Planning and organization: the ability to plan and organize work effectively to ensure that customer commitments are met, and that resources are allocated appropriately.

Communication: The ability to communicate clearly and effectively with individuals across the organization, and to be responsive to their needs and concerns.

Perseverance: The ability to persist in the face of challenges or obstacles, and to continue working towards a goal despite setbacks or difficulties

Positive attitude: The ability to maintain a positive attitude and to spread positivity to others.

You'll need to bring:

• Experience managing payroll for a global workforce, ensuring compliance with local laws, tax regulations, and company policies, preferably across multiple countries;

• Experience with HRIS systems (preferably Personio), with a focus on payroll integration and workflow optimization;

• Understanding of Dutch labor laws, and payroll requirements in a global context; understanding of US and UK labor laws is a plus

• A minimum of 2 years in HR operations, with a focus on global payroll management, compliance, and compensation & benefits.

Some last notes

As we have a hybrid working policy in The Netherlands, we invite you to our office in Rotterdam twice a week. However, if you would like to work abroad for a few weeks, that would of course be possible (in our internal policy you can find more info about this). Or if you're just not feeling it, that week, to come to the office - no worries! We all have our good and bad days. 

AnywhereNow is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We accept difference and we thrive on it for the benefit of our employees, our products, and our community.

Please note that we have a background check policy. The background check differs per country and position. If you would like to know more, the recruiters are happy to answer any questions!