Strategic Partner Manager

Founded in 2010 in The Netherlands, AnywhereNow is a global leader in Enterprise Dialogue Management, with a vision to ensure every employee and customer feels heard, understood, and valued. With around 240 employees in working from 22 different countries, we partner with over 2,000 leading enterprises, including Mazda, the UN International Organization for Migration, Adecco Group, and the University of Cape Town, to deliver exceptional customer experiences through the power of Microsoft Teams and AI-driven insights. Our commitment to innovation, customer focus, and accountability drives our success. 

As our Strategic Partner Manager, you will lead the development and execution of strategies to grow and enable partner relationships across the U.S., focusing on both sales and delivery of AnywhereNow’s solutions. A key objective is to expand our partner ecosystem, particularly through new partnerships. You will be the first Partner Manager on the ground in the U.S. and will work closely with our Partner Solution Engineer based in Canada. 

At AnywhereNow, we value entrepreneurial spirit and initiative—qualities we expect you to bring to this role. You will collaborate with teams across Sales, Partner Success, Solution Engineering, and Marketing. Building strong internal relationships will be essential. This role is ideal for someone with a Growth Mindset—who sees challenges as opportunities, embraces change, and continuously seeks ways to improve. 

You will report directly to the Head of Global Partners. This U.S.-based role requires some travel. 

Key Responsibilities 

• Develop and execute a U.S. regional partner strategy, including business development, enablement, certification, and demand generation. 

• Build and maintain relationships across partner organizations (executive, sales, marketing, technical). 

• Negotiate and manage partner contracts. 

• Collaborate with internal teams to create partner-facing materials and joint marketing campaigns. 

• Clearly articulate AnywhereNow’s value proposition and ensure accurate positioning within partner portfolios. 

• Drive deeper partner engagement and investment. 

• Support the Sales team in partner-influenced opportunities and co-selling efforts.  

• Identify and source new sales opportunities through the partner ecosystem.  

• Create and execute joint development plans targeting key verticals and markets.  

• Lead regular business reviews with internal leadership and partner stakeholders.  

• Keep CRM systems updated with relevant partner activities and insights.

Why we would like to have a dialogue with you 

We pick competencies over skills and experience. Can you convince us that you possess the following competencies: 

• Future oriented: The ability to think and plan ahead, anticipate emerging trends, and adapt strategies and actions to align with future possibilities and opportunities. 

• Communication: The ability to communicate clearly and effectively with stakeholders, and to be responsive to their needs and concerns 

• Relationship-building: The ability to build strong relationships with stakeholders, and to establish a strong network of contacts and collaborators 

• Taking ownership: The ability to take full responsibility and accountability for tasks, projects, or actions, demonstrating a sense of commitment and dedication towards achieving desired outcomes 

• Opportunity recognition: The ability to identify and capitalize on emerging business opportunities and trends in the marketplace 

• Customer centricity: the ability to provide high-quality service to partners, including understanding their needs, solving problems, and responding to feedback 

• Adaptability: The ability to adjust to changing situations and work effectively in environments that may be uncertain or unpredictable. 

Competencies are key, but to be successful in this role you need to bring a few essentials to kickstart the conversation: 

Essential experiences and skills: 

• Bachelor’s degree in Business or Technology

• 8+ years of experience in partner/channel management

• Familiarity with sales processes in SaaS industries  

• Proven experience in skilled in contract negotiation  

• Experience with aligning cross functional teams to company-wide targets 

• Knowledge of Call Centers or CCaaS (Contact Center as a Service) is a plus. 

• Ability to craft compelling value propositions 

Some last notes 

AnywhereNow is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We accept difference and we thrive on it for the benefit of our employees, our products, and our community. 

Please note that we have a background check policy. The background check differs per country and position. If you would like to know more, the recruiters are happy to answer any questions!